info@thegrillebadgestore.com

info@indyfjcruisers.com 

STORE FAQ 2019

 

 

How do these install?: 

Well, it is pretty easy. Your grille badge kit will come with a white 3M double sided adhesive and you use if for flat mounting the metal badge directly to plastic, glass or metal (just clean your surface!), but MOST OF CUSTOMER GRILLE MOUNT!  We of course include a nift bolt, some washers, a bolt and you can mount it to a grille easy peasy.  We sell longer bolts for older vehicles to! 

 

 

General Refund & Returns:

Friendly 14 day return window for UN-ASSEMBLED items returned in like new condition & no restocking fee for orders under $100. Items returned must include ANY items included with said order (decals, free with etc.).I will refund your purchase price minus shipping & you are responsible for traceable return shipping. You should email us at info@thegrillebadgestore.com before returning product. Special order (custom) items do not qualify for returns and orders over $100 have a 15% restocking fee.

 

 

Warranty: All badge kits have a one year warranty. We feel we are unique as the only badge company that offers any warranty at all. 

 

 

Extended Warranty Offer: Replacement Offer For Badges Purchased After 10.1.2018: 

 

If you purchased a grille badge kit from us our pledge to you is that for $22 shipped to you, for five years from your purchase date our store will refurbish your non physically damaged badge to close to original as possible. *Some art may be discontinued so alternates will have to be agreed upon, no cash value to offer. You just mail us back just the badge holder and artwork (you keep your mounting hardware to use again) and we will handle it from there. This is our special thank you to our customers who supported us.  Again, NO ONE selling badges makes such offers to their customers. 

 

 

What is NOT covered as warranty? *Minor to average UV fade is to be expected on the replaceable insert & is not a defect, however if something extreme is happening inside a year we do want to know. We reserve the right to ask defective items to be returned for inspection.  Salt damage, abrasive chemical cleaners, normal wear & tear from road debris, scuffing/scratching on the trail isn't covered, but you still qualify for your one time discount replacement. 

 

 

How to care for your badge:  Extra care (waxing) should be applied if you live in coastal area's due to high concentration of salt in the air and water.  Also waxing the insert is a good idea if you live in a heavily sunny area. Do NOT use DE-greaser on our product as it will break down the dye process and sealants.  You can clear coat the badge insert holder if you wish, it will not affect your warranty and will extend the newness look for a longer time. 

  

Shipping Policy: If you pay with PayPal Please make sure your address with PayPal is correct, we will only ship to that address per PayPal policy. Not responsible for lost packages if your address with Paypal is not correct.

 

Pricing Policy: We do not have a “price match policy", we do not do "price adjustments" and we do not add in freebies from past or future offers.  We feel the product is worth the MSRP range of $49.99.

 

 

Bulk Order (Foreign Shipment) Policy: We think of ourselves as an Artisan type vendor, we are not Walmart.  We reserve the right to cancel any bulk order and items being sold are meant to go to the end user for general use and is not for sale as a "wholesale" product. Meaning we do not want our items purchased in bulk and resold unless we have approved and you have talked with us. If your country is not listed as a shipping option, it just means we want to talk first and a custom shipment may be possible directly from us to you (or maybe we will ship to a 3rd party contact who will re-ship to you).  Lastly, if you bulk order you may not get "freebies" like a general customers in your package and you will be shipped in stock bulk ready product first. Additional shipping cost may apply to multi-shipment or staggered orders or any oversized orders of 6 Qty or higher badge kits. Any shown "handling times" shown will likely also be extended. 

 

Address Errors / Wrong Paypal Address: If a package is delivered to an old PayPal address & you cannot recover the product I will have no recourse with the Post Office and the sale is still completed according to terms of PayPal.  Please & I mean please make sure your PayPal info is correct before ordering as it will help you and I complete a happy transaction!

 

Lost package?: You must 1st place a call to USPS with tracking number to start a claim for a "missing" or "lost" items. Let me know once you are this far along what the claim number is. I will then use your claim # to add to my own ticket with USPS. This is not an overnight process and during holidays USPS is more likely to make an error and drop your package at your neighbors house & your neighbor usually puts in back in the box and the problem self resolves in a few days.

 

 

Authenticity: Items are NOT marked as genuine Ford, Dodge, Ram, Chevy, Nissan, Mini, BMW, Jeep, Toyota, TRD or Hino branded items.  There is absolutely no implied statement of us offering original OEM products. This is a fan site with images of fan art.                                                                    

 

LIMITATIONS OF LIABILITY BELOW:                                                                                          

 

See below. 

                                                                                          

These images below are NOT our badges, this is for context, read our promise.

Limitation of Liability.  UNDER NO CIRCUMSTANCES SHALL THIS WEB SITE OR IT'S OWNER BE RESPONSIBLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES WHICH YOU MAY INCUR OR EXPERIENCE ON ACCOUNT OF USING OUR AFTERMARKET PARTS.  BY PURCHASING OUR PRODUCTS YOU AGREE THAT THIS WEBSITE OR IT'S OWNER HAS A MAXIMUM AGGREGATE LIABILITY FROM TWELVE MONTHS OF PURCHASE DATE FOR NO MORE THAN $50.00 (FIFTY DOLLARS).  THE LIMITATION DESCRIBED ABOVE IS CUMULATIVE, WITH ALL PAYMENTS WITH RESPECT TO THIS AGREEMENT FOR CLAIMS OR DAMAGES BEING AGGREGATED TO DETERMINE SATISFACTION OF THE LIMIT, AND THE EXISTENCE OF ONE OR MORE CLAIMS WILL NOT ENLARGE THIS LIMITATION ON AMOUNT. FURTHERMORE, OWNER OF THIS WEBSITE SHALL NOT BE RESPONSIBLE FOR ANY PROBLEMS BEYOND ITS CONTROL, INCLUDING, WITHOUT LIMITATION, ANY PROBLEMS YOU MAY HAVE CAUSED DUE TO IMPROPER INSTALLATION OF OUR PRODUCTS. ANY NON-OEM ITEM SHOULD BE USED AND IS RECOMENDED FOR OFFROAD USE ONLY.